![Crayola Back To School Supplies, Grades 3-5, Ages 7, 8, 9, 10, Contains 24 Crayons, 10 Washable Broad Line Markers, and 12 Colored Pencils [Amazon Exclusive]](http://crayolamalls.com/cdn/shop/files/91pUWt698xL__AC_SL1500__jpg_533x.webp?v=1791439370)
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and what choices you have. It applies to every visitor and customer who interacts with our website, whether you browse, create an account, place an order, contact us, or subscribe to communications. It should be read together with our Terms of Use, Terms of Purchase, Shipping Policy, Refund Policy, and Customer Service Policy. By using our website, you acknowledge that you have reviewed and accepted this Privacy Policy. We have written it in plain language because privacy matters and should not require a law degree to understand.
Information We Collect. We collect information that you provide directly to us, information that is collected automatically when you use our website, and information that we receive from service providers who help us operate the store. Information you provide directly may include your name, email address, shipping address, billing address, phone number where required, order details, correspondence with us, and any other information you choose to submit through forms, checkout, or the Contact page. Information collected automatically may include your IP address, device type, browser type, operating system, pages viewed, links clicked, time spent on pages, referring URLs, and similar usage data. Information from service providers may include payment confirmation, fraud-prevention signals, shipping updates, and analytics.
How We Use Information. We use information to process and fulfill orders, arrange shipping, handle returns and refunds, provide customer support, respond to inquiries, send transactional messages such as order confirmations and shipping updates, prevent fraud and abuse, comply with legal obligations, improve our website and product selection, and communicate with you about your account or orders. Where permitted, we may also use information to send promotional communications, but you can opt out of those at any time. We do not use your information for purposes that are unrelated to running the store without informing you or obtaining consent where required.
Payment Information. Payments are processed by third-party payment providers. We do not store full payment card numbers on our servers. Payment providers receive the information necessary to process your payment and are responsible for handling that information in accordance with their own privacy and security obligations. We may receive limited information from payment providers, such as confirmation that a payment was completed, the last few digits of a card, or fraud-prevention signals. If you have questions about how a payment provider handles your information, please review that provider's privacy policy or contact us through our Contact page for guidance.
Cookies and Similar Technologies. We use cookies and similar technologies to keep your cart and session working, remember preferences, measure site performance, and understand how visitors use our website. Some cookies are essential for the store to function, while others are used for analytics and, where permitted, advertising. You can control cookies through your browser settings. Disabling certain cookies may affect how the website works, including checkout and cart functionality. Where required by law, we will request consent before placing non-essential cookies. We do not use cookies to collect information that is unnecessary for the purposes described in this policy.
How We Share Information. We share information with service providers who help us operate the store, including payment processors, shipping carriers, fulfillment partners, analytics providers, customer support tools, fraud-prevention services, and information technology providers. These providers receive only the information necessary to perform their functions and are expected to protect it. We may also share information where required by law, regulation, legal process, or governmental request; to enforce our terms; to protect the rights, property, or safety of our store, our customers, or others; or in connection with a business transaction such as a merger, acquisition, or sale of assets. We do not sell personal information in the ordinary sense of exchanging it for money, and we do not share personal information with unrelated third parties for their own independent marketing purposes without your consent where required.
International Data Transfers. Because we serve customers around the world, information may be transferred to and processed in countries other than your own. Those countries may have different data protection laws. Where required, we take steps to ensure that transfers are subject to appropriate safeguards, such as contractual protections with service providers. By using our website and placing an order, you understand that your information may be transferred as described in this policy. If you have questions about international transfers, please contact us through our Contact page.
Data Retention. We retain information for as long as necessary to fulfill the purposes described in this policy, including completing orders, handling returns and refunds, complying with legal, tax, and accounting obligations, resolving disputes, and enforcing agreements. Retention periods vary depending on the type of information and the purpose. When information is no longer needed, we take reasonable steps to delete it or anonymize it. We do not keep information indefinitely without a legitimate reason.
Security. We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or destruction. These measures include secure connections, access controls, and working with reputable service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your account or information has been compromised, please contact us through our Contact page immediately so we can investigate and assist.
Your Choices and Rights. Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict certain processing, the right to object to certain processing, the right to data portability, and the right to withdraw consent where processing is based on consent. You may also have the right to opt out of promotional communications at any time by using the unsubscribe link in those messages or by contacting us through our Contact page. We will respond to requests in accordance with applicable law. We may need to verify your identity before fulfilling a request, and certain requests may be limited by legal or operational requirements. We will explain any limitation clearly.
Children's Privacy. Our website is intended for use by adults and is not directed at children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us through our Contact page so we can take appropriate steps. Products sold on our website may be intended for use by children, but purchases and account creation are intended for adults or guardians. Parents and guardians are responsible for supervising children's use of products and the website.
Third-Party Links and Services. Our website may contain links to third-party websites or services, including social media platforms and payment providers. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information. This Privacy Policy applies only to information collected through our website and our direct interactions with you.
Changes to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The version posted on this page applies to your use of the website at the time of posting. If we make significant changes, we will take reasonable steps to inform you where required. We encourage you to review this policy periodically. If you have questions about anything in this policy, please reach out through our Contact page.
